OMCAM brings the foremost wanted feature of prompt ' Onsite service support'
On line UPS and Lift copy system are capital intensive, therefore utmost care is taken to make sure long life for our batteries with over 98% Uptime during the performance.
Considering criticality of UPS system and Lift UPS applications, we provide all our clients AMC in three different categories - Platinum, Gold, Silver.
GOLD AMC PACKAGE
It has second highest priority with almost similar benefits as Platinum apart from standby unit and doesn't include spares of wound component and power devices.
SILVER AMC PACKAGE
This one is basic AMC providing only Service Engineer. All spares are chargeable.
To ensure quick and time-bound response our efficient Service Network of factory-trained and experienced engineers get into act directly. it's strongly supported by our back-office and ERP module for breakdown call management and analysis. Our ERP module records the info of every preventive and repair call visit to the site. These records guide us while diagnosing the precise reason for actual also as a potential breakdown of the system.
PLATINUM AMC PACKAGE
This comes with highest priority and support for each trip to make sure fastest turnaround and quick recovery from downtime. It covers all the spares required during maintenance, apart from the wound component.
We also provide a standby unit at incremental cost to form up for the downtime. Platinum AMC is very recommended to top notch critical applications like Servers , Data Center, Operation Theater, Process Control Plants and Multiple Lift Back Ups.
SILVER PACKAGE
SCOPE OF WORK
Only services Covered.
All Spares Chargeable
PRIORITY
On Third Priority
DESIGN UPDATES**
100%
GOLD PACKAGE
SCOPE OF WORK
All spares* (Except Wound Components
& power Devices) & Services
are covered
PRIORITY
On Second Priority
DESIGN UPDATES**
50%
PLATINUM PACKAGE
SCOPE OF WORK
All spares*
(Except Wound Components)
& Services are covered
PRIORITY
On Top Priority
DESIGN UPDATES**
Free Updates
BATTERY REPLACEMENT
Batteries have life span of 3 to 10 years. Then after it becomes E waste. We undertake scrapping of such batteries of any make and technology and issue waste disposal certificate mandated by Pollution control board.
UPS RENTAL
We provide UPS on rent / Standby UPS / Rental Battery for short to long duration.
We undertake onsite installation, support during down time, input output cabling for output distribution.
